ATA-186   How can I enter the configuration parameters using the analog phone attached to the device? How can I make the device work on DHCP? How can I use the ATA to make calls? How can I use the device to make and receive calls – with DID nos.? How can I use the device to make Box to Box calls? How can I use the device with two accounts – First for making outbound calls only and second for making Inbound and Outbound calls? How can I upgrade my ATA’s Firmware? How can I use Prserv utility to debug the problems caused in the ATA? How can I use  a multi-user Net2Phone account in Cisco ATA 186?   How can I enter the configuration parameters using the analog phone attached to the device? Solution 1. Pick up the phone connected to Port 1 of the ATA and press the button on the top of the ATA. You will hear a voice prompt saying “Configuration Menu”. 2. Key in1# and then enter the IP address xxx.xxx.xxx.xxx using the analog phone. Press “*” to the dot. Now you will be going through the following menu:- To change value – Press “1” To review            - Press “2” To save               - Press “3” To review the saved value    - “Press “4” Exit                      - Press “#” 3. Key in2# and then enter the gateway IP address xxx.xxx.xxx.xxx using the analog phone. Press “*” to the dot. Now you will be going through the following menu:- To change value – Press “1” To review            - Press “2” To save               - Press “3” To review the saved value    - “Press “4” Exit                      - Press “#”  How can I make the device work on DHCP? Solution If your network utilizes a DHCP Server to assign IP Addresses to network devices, or if you are connecting the ATA to a home router please do the following: 1. Pick up the telephone again and press the button on top of the ATA. You will hear a voice prompt that says “Configuration Menu.” 2. Press the keys 2 0 # on your analog phone. 3. Then press 1 # to enable DHCP. 4. Then press 3 to save your configuration settings. 5. Pick up the phone again and press the button on top of the ATA. You will hear a voice prompt that “says Configuration Menu.” 6. Press the keys 21 # on your analog phone. The system will now read back the IP address of your ATA. Please write it down. If the IP address you hear is 0.0.0.0 then either your network does not have a DHCP server (in which case you should proceed to the Static IP Configuration below) or your DHCP Server is not assigning an IP address to the ATA (in which case you should contact your network administrator or ISP for assistance). 7. Hang up the telephone and proceed to Step 4 to configure your ATA. 8. Press the keys 21 # on your analog phone. 9. The system will now read back the IP address of your ATA. Please write it down. If the IP address you hear is 0.0.0.0 then either your network does not have a DHCP server (in which case you should proceed to the Static IP Configuration below) or your DHCP Server is not assigning an IP address to the ATA (in which case you should contact your network administrator or ISP for assistance). How can I use the ATA to make calls? Solution UID0: Enter 10-digit UserID. PWD0: Enter 4-digit Password UseLoginID: Enter 0 SipRegOn: Enter 0 Clicks APPLY to save your settings. After clicking APPLY, you will need to click on the RELOAD button to activate your changes. How can I use the device to make and receive calls – with DID nos.? Solution 1. UID0: Enter your Inbound Phone Number (Country Code + Area Code + Number) 2. LoginID0: Enter 10-digit UserID 3. PWD0: Enter 4-digit Password 4. UseLoginID: Enter 1 5. Click APPLY to save your settings. 6. After clicking APPLY, you will need to click on the RELOAD button to activate your changes.   How can I use the device to make Box to Box calls? Solution For box to box calling can be done by dialing *72 +account no. of the called device. How can I use the device with two accounts – First for making outbound calls only and second for making Inbound and Outbound calls? Solution Please note that the configuration for the account that is just for Outbound calls will be referred to as Account 1. Configuration for the account that is for Inbound and Outbound calls will be referred to as Accounts 1. UID0: Enter 1 2. PWD0: Enter 4-digit Password for Account 1 3. UID1: Enter Phone Number (DID) for Account 2 4. PWD1: Enter 4-digit Password for Account 2 5. UseLoginID: Enter 1 6. LoginID0: Enter 10-digit UserID 7. LoginID1: Enter 10-digit UserID for Account 2 8. Click APPLY to save your settings. 9. After clicking APPLY, you will need to click on the RELOAD button to activate your changes. How can I upgrade my ATA’s Firmware? Solution To upgrade the Cisco ATA to the signaling image xyz.zup, you can use the following syntax: sata186us -any -d1 xyz.zup ( where xyz.zup can be any file with .zup extension)   To perform the upgrade, follow these steps: Procedure 1. Run the executable file (see the “Syntax” section on page 8-3) from the Microsoft Windows DOS or command prompt. You will receive instructions on how to upgrade. 2. On the Cisco ATA, press the function button to invoke the voice configuration menu. 3. Using the telephone keypad, enter the following: 100# ip_address_of_PC * port #             This is the IP address of the PC and the port number at the DOS prompt where you invoked the ata186us.exe file. For example, if the IP address is 192.168.1.10, and the port number is 8000 (the default), then enter: 100#192*168*1*10*8000#   When the upgrade is complete, the "Upgrade Successful" prompt will sound.     How can I use Prserv utility to debug the problems caused in the ATA? Solution The prserv program is used in conjunction with the NPrintf configuration parameter. This file serves as an upgrade server that captures debug  information sent by the Cisco ATA software to your PC’s IP address and port number. This debug file (prserv.exe) compiles the information from the Cisco ATA into a readable log file. To capture this "NPRINTF" information, you must know the IP address of the PC using the prserv program, illustrated as follows:   IP address.port   where IP address is the IP address of your PC, and port is 9001. If another process on your PC already uses port 9001, you may use some other value (legal values are from 1024 to 65535). If no port value is entered, the default value is 9001. To operate the debug capture program prserv.exe, place the prserv program in a folder on your PC; then at the DOS prompt of the folder where you have placed it, enter:   C:> prserv [-t] port.log where port is the port number you have selected, and -t, which is optional, means that a time stamp will be included with each message in the form yy:mm:dd:hh (two-digit years, two-digit months, two-digit days, two-digit hours). If you do not enter port.log, debug information still appears on your screen, but it is not saved to a log file. After you finish capturing debug information, you can stop the log program by entering Ctrl-C at the DOS prompt. The log file created is named port.log. If you restart the process without changing the name  of the log file, any new debug information is appended to the end of the original file.   How can I use  a multi-user Net2Phone account in Cisco ATA 186? Solution Please follow the steps given below in order to use multi-user Net2Phone account with Cisco ATA186 :- 1. use tftp   -  1 2. tftp url    -   ata186.net2phone.com save the configuration. Then the red light on top of ata will start blinking, wait till it stops and then proceed to step 3 3. use tftp   -  0 4. tftp url    -  0.0.0.0 5. UID0     -   NoDID0 6. Pwd0    -   "4 Digit PIN" 7. UID1     -   NoDID1 8. Pwd1   -    "4 Digit PIN" 9. UseLoginID   -   1 10 LoginID0   -  "10 digit account no" 11 LoginID1   -  "10 digit account no" Click on apply save setting and start calling