Cathay Pacific has learned from online travel
agents
Introduction
of ‘shop-bots’ that would search for products, compare
prices, conduct transaction and
ensure delivery
Digitization of products for enabling sale and delivery over network
– e.g. application software,
movies, music, journals etc.
Emergence of Commerce Service Providers (CSPs) - Stretching the transaction chain from front-end ‘web stores’ to
back-office inventory and logistics management
Implementation of Priority Service Pricing Protocol - Optimal allocation of resources (viz. bandwidth) thus
differentiating important economic transactions from low priority entertainment usage of Internet
E-Wallets and Digital Cash would
bring thethe next big leap in
currency and transaction methods
after the dismantling of Gold Standard