Ever since
the government deregulated internet telephony three years
back, more and more Indians are turning to this new technology
to keep in touch with their loved ones abroad as It is far
cheaper than the normal telephone calls.
Despite tight regulations, bandwidth problems and the quality
of service issues, it is estimated that more than 50% of all
international long distance calls from India are made over
the Internet, and this is set to go further up in the coming
years, say experts. Accord ing to a survey by ilocus, by 2007,
about 70% of all long distance calls would be made through
Internet tele-phony or voice over internet protocol (Voip).
"Despite key policy issues that need
urgent redressal, with proliferation of broad band, the quality
of service would definitely improve, and this would go a long
way in getting more people to use internet telephony."
says Jasjit Sawhney, CEO, net4India, one of the leading internet
service providers in the country.
Although there are better prospects in the
enterprise market, but the government has restricted it for
a closed user group. Some of the major institutions using
this service for internal communications include Infosys and
Wipro. Some call centres are also using this medium.
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